Shipping policy
Shipping & Returns Policy
Art by Ori
Shipping
Art by Ori ships to the United States, Canada, the United Kingdom, and Europe.
United States and Canada
Standard shipping is free on all orders delivered within the United States and Canada.
United Kingdom and Europe
Standard shipping is $15. Shipping is free on orders of $250 or more.
The applicable shipping rate will be displayed at checkout before payment is completed.
Express Shipping Express shipping (estimated 1–3 business days after fulfillment) is available on all orders. Availability may vary by destination. -
Standard Shipping Standard shipping (estimated 3–4 business days domestic / 5–20 business days international after fulfillment) is available on all orders.
Please note: all orders require a fulfillment (production) period of 2–7 business days before shipping.
Express shipping might involve an additional fee. Choosing express shipping may increase the shipping cost, including for domestic orders that would otherwise qualify for free standard shipping.
Processing and Delivery
Many Art by Ori products are made or printed especially for each customer. Processing and delivery times may vary depending on the product, destination, production partner, and shipping carrier.
Estimated delivery times shown at checkout are estimates only and are not guaranteed. Delays caused by shipping carriers, customs, weather, holidays, or other circumstances outside our control may occasionally occur.
Customers are responsible for providing a complete and accurate delivery address. Art by Ori is not responsible for delays, failed deliveries, or replacement costs resulting from an incorrect or incomplete address supplied by the customer.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, VAT, handling fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and are the customer’s responsibility.
Order Cancellations and Changes
Because orders may enter production shortly after they are placed, cancellations or changes are not guaranteed.
Please contact us immediately after placing your order if you need to request a change or cancellation. Once production has begun, the order may no longer be changed or canceled.
Lost, Delayed, or Stolen Packages
Please contact us if tracking shows no movement for an extended period or if the package appears to have been lost in transit.
When tracking shows that a package was delivered, customers should first check the delivery location, household members, neighbors, building management, and the shipping carrier.
Art by Ori is not automatically responsible for packages that are confirmed as delivered but are later reported missing or stolen. We will review each situation and assist where reasonably possible.
Statutory Rights
Nothing in this policy limits any consumer rights that cannot legally be excluded under the laws applicable to the customer’s purchase.
Contact Us
For shipping questions or to report a damaged, defective, missing, or incorrect item, please contact us at oridinur@gmail.com or text us on 1-747-243-0672